I hate life, and his computer.

[Bumpkin]

I need fucking help.

My friend doesn't have a virus protection on her computer, and idfk how one got on here.

I never click links, and I only go on youtube, here, photobucket to upload photos and facebook.

Any suggestions?

I downloaded Spybot, and nothing happened.

And I just downloaded AntiVir, and still nothing.

[Rage]

Get the free version of AVG! Works great

[Bumpkin]

Get the free version of AVG! Works great

FFS LINK NOW.

I fucking hate this.

[Oasis]

.. Facebook/Myspace can get you viruses.

[EVL_Ripper]

Oasis is right, go to www.avg.com

[XxMastagunzxX]

http://free.avg.com/us-en/homepage

[Christmas]

Honestly, Autumn?

Try google for a change.

[Bumpkin]

AVG isn't doing anything.

Like...it won't start, scan, nothing.


Honestly, Autumn?

Try google for a change.

I tried you fucking retard.

I'm not going to trust everything google gives me.

Honestly, Anthony?

Try helping and stop being a smartass.

[Oasis]

Honestly guys...?

You all have the aim of a thug.

[Christmas]

I tried you fucking retard.

I'm not going to trust everything google gives me.

Honestly, Anthony?

Try helping and stop being a smartass.

Because the first couple pages google gives you right off the bat are going to be programs ripe with viruses.

AVG is the second one on the list when you look up "free virus protection." There are even sponsored links at the top.

And I don't need to help with doing your work for you when two people already did. I am helping with you learning how to do something so you don't have to ask people on here for it when you can't take two seconds to look it up on google.

Also is your friend trans-gender or what? "His" and "her" are two different sexes if I'm not mistaken.

[Bumpkin]

Because the first couple pages google gives you right off the bat are going to be programs ripe with viruses.

AVG is the second one on the list when you look up "free virus protection." There are even sponsored links at the top.

And I don't need to help with doing your work for you when two people already did. I am helping with you learning how to do something so you don't have to ask people on here for it when you can't take two seconds to look it up on google.

Also is your friend trans-gender or what? "His" and "her" are two different sexes if I'm not mistaken.

If you aren't going help, then shut up.

I'm pissed right now.

And I'm sorry for having a mother fucking typo.

Get the fuck over yourself.

[Christmas]

If you aren't going help, then shut up.

I'm pissed right now.

And I'm sorry for having a mother fucking typo.

Get the fuck over yourself.

Maybe you shouldn't get so defensive...

Honestly you seem to be mad every friggin day.

[ZERO]

Reformat it will take less time... and install NOD32

So just transfer important files to another computer and reformat and then put the files back on AFTER nod32 is installed.

[Andrew_Pavlik]

What exactly makes you thinks you have a virus? Are you getting tons of pop-ups or can you not get on certain website? What exactly are your symptoms?

[acolyte_to_jippity]

she can't go onto some anti-virus sites, avg and avira antivir are not comiing up when she tries to run them, someting ccalled malware defense keeps popping up with messages saying "[insert virus here] had been detected, would you like to upgrade to full version to remove it?"

[Bumpkin]

What exactly makes you thinks you have a virus? Are you getting tons of pop-ups or can you not get on certain website? What exactly are your symptoms?

Malware defense keeps popping up, and I know that's a virus, had it before.

But I went and got Norton, and took care of it

I don't have the money for norton right now...

Tons of pop ups and icons on my desktop for porn sites.

Also the clips keep playing...


Reformat it will take less time... and install NOD32

So just transfer important files to another computer and reformat and then put the files back on AFTER nod32 is installed.

She has a ton of shit on here...

[Andrew_Pavlik]

Okay then maybe try this -
http://www.malwarebytes.org/mbam.php or
http://www.eset.com/

[Scrubbleboo]

Has anyone else used your computer?

Get a firefox add-on called WOT (Web of Trust). Whenever you run a search on Google or elsewhere it will have a nice little green red or yellow ring on the side of the link and gives you information about certain websites and whther or not they are trustworthy. Hopefully you can avoid whatever website plagued your computer. Also be wary of Facebook and Myspace apps, even if they are "approved" and try not to click on links even if it's "omg look at this cool pic I found!".

Edit: Re-format your computer and get that free anti-virus. Load up important files on a flashdrive or cd's. You may want to partition your hard drive as well.

[uuntiltheendd]

i got the same exact virus on my laptop a couple days ago that you have bumpkin. same symptoms and everything. been using my moms laptop for a few days now. but i brought mine to bestbuy to get fixed because as some of you know i am clueless when it comes to computers. aside from that virus, my bluray wouldnt work also so i hope they fix both of my problems. but im going to try some of those free antivirus sites some of you guys posted.

[inthebutt]

Edit: Re-format your computer and get that free anti-virus. Load up important files on a flashdrive or cd's. You may want to partition your hard drive as well.

I took all my important files and loaded them on to a 1TB seagate portable hard drive and now I can take my porn collection anywhere I go.

is that what you meant scrubs??

[Scrubbleboo]

I took all my important files and loaded them on to a 1TB seagate portable hard drive and now I can take my porn collection anywhere I go.

is that what you meant scrubs??

Nope, actually partitioning the hard drive itself. That way when you run BIOS you can choose which hard drive needs the clean-up and you can keep all of your important files on the partitioned part.

It would still be a good idea for her to grab an external hard drive :). Meh.

[Bumpkin]

No matter what I click on, it won't let me do anything.

[inthebutt]

Nope, actually partitioning the hard drive itself. That way when you run BIOS you can choose which hard drive needs the clean-up and you can keep all of your important files on the partitioned part.

It would still be a good idea for her to grab an external hard drive :). Meh.

damn I thought you were talking about porn and backing it up.

[Andrew_Pavlik]

This doesn't always work, but you could try to restore to an earlier date.

[Bumpkin]

This doesn't always work, but you could try to restore to an earlier date.

The computer won't let me.

Like, I'll go to click on it, but it won't do anything.

[Christmas]

What the hell computer are you on now that allows you to post on the forums?

[Scrubbleboo]

damn I thought you were talking about porn and backing it up.

Rofl, yeah because I watch porn allll the time :).

[Bumpkin]

What the hell computer are you on now that allows you to post on the forums?

When it comes to me trying to get rid of the virus, I can't do anything.

[Christmas]

When it comes to me trying to get rid of the virus, I can't do anything.

Okay well what were you doing just before the virus came up?

Have you tried asking a professional for help on the internet?

CAn you restart the computer?

[Bumpkin]

Okay well what were you doing just before the virus came up?

Have you tried asking a professional for help on the internet?

CAn you restart the computer?

I was here, and on steam.

No.

Done it 5 times.

[yours' truely]

Alright, hopefully I explain this right.

Restart your computer.

During the load up your going to want to load windows in safe mode.

You can do this a couple of ways but the way that I do it, which is not the best way, is to wait until the windows icon pops up and the loading bar is loading windows. Power down. Hold the power button until the computer turns off.

Power on.

You should get a message that states that windows was improperly shutdown and la la la la. You should have the option to 'Run Windows in Safe Mode". If it gives you that option with networking enabled select that one.

If your in safe mode and you can't access the internet then you need to turn on your networking device. I can't remember how to do that just right now, but you do need to get into your Device Manager.

Once in Safe Mode, (Safe Mode is basic windows. Poor graphics and no programs will load with out you specifically telling it too, so the virus should not start up.) Go to your anti-virus site and download the program. I suggest Windows Defender (http://www.microsoft.com/windows/products/winfamily/defender/default.mspx). It actually score very high according to Maximum PC.

After downloading, install, run. Do a full scan and it should ping the virus.

In safe mode, when you restart you will restart windows in normal mode.

[Andrew_Pavlik]

If it's honestly not letting you go to any antivirus website or restore, you will have to reformat. Or remove some files in your registry, and you will a professional for that.

[XxMastagunzxX]

If it's an old pc it wouldn't hurt to re-format and re-install your OS anyway. It will probably speed it up a little bit.

[Bumpkin]

Alright, hopefully I explain this right.

Restart your computer.

During the load up your going to want to load windows in safe mode.

You can do this a couple of ways but the way that I do it, which is not the best way, is to wait until the windows icon pops up and the loading bar is loading windows. Power down. Hold the power button until the computer turns off.

Power on.

You should get a message that states that windows was improperly shutdown and la la la la. You should have the option to 'Run Windows in Safe Mode". If it gives you that option with networking enabled select that one.

If your in safe mode and you can't access the internet then you need to turn on your networking device. I can't remember how to do that just right now, but you do need to get into your Device Manager.

Once in Safe Mode, (Safe Mode is basic windows. Poor graphics and no programs will load with out you specifically telling it too, so the virus should not start up.) Go to your anti-virus site and download the program. I suggest Windows Defender (http://www.microsoft.com/windows/products/winfamily/defender/default.mspx). It actually score very high according to Maximum PC.

After downloading, install, run. Do a full scan and it should ping the virus.

In safe mode, when you restart you will restart windows in normal mode.

I know how to get into safe mode, but it won't let me.

Idfk why.

I tried it 3 times.


If it's honestly not letting you go to any antivirus website or restore, you will have to reformat. Or remove some files in your registry, and you will a professional for that.

i already started saving her shit to a flashdrive...


If it's an old pc it wouldn't hurt to re-format and re-install your OS anyway. It will probably speed it up a little bit.

It's not too old, it's a custom rig.

But I think for her sake, I just might reformat it, because she can't take care of shit.

And I just tried playing, but it crashed after my ping hit over 600.

I give up.

Going to bed.

[yours' truely]

[QUOTE=Bumpkin;50042]
I know how to get into safe mode, but it won't let me.

Idfk why.

I tried it 3 times.
did you try my method or another?

another is to spam the F8 key or F9-12.

The virus would not be active until windows is loaded up so it's not affecting your ability to enter safemode.

Also, as far as I know, I haven't heard of a virus that was able to change your bios settings from windows.

[Steamer]

Reformating isn't always necesary...

Also try Avast, free and pretty decent AV.

Certain malware/spyware trojans are highly "advanced" and can not be removed by AV alone. Some things actually require registry editing ect to be done.If you don't know exactly what you are doing you will screw things up very badly.

If you can back up and reformat and you are most comfortable with doing that then that is what I suggest you do. That doesn't go to say that you may accidenly drag the trojan to back up and wind up with the same problem your currently in. Id check and clean the files if necassary in a VM before you put them back on the PC.

[su - root]

If you can't get into safe mode, you're pretty much boned. The only chance you had was getting into safe mode and running antivirus/antispyware without having the full gambit of services running.

Do like Zero said -- simply backup, format, reinstall.

Definitely get yourself at the very least some free antivirus, though. (As previously suggested, AVG is free and works reasonably well.) Install SpyDoctor as well when you're done. That'll help with some of the stuff that slips through AVG's fingers. Good luck!

[Christmas]

I know how to get into safe mode, but it won't let me.

Idfk why.

I tried it 3 times.


There is no way that your computer can restart but not get into safe mode. No fucking way.

You can log onto the forums, play games, and surf the net, but you can't use any anti-virus software or do anything listed to FIX the problem? And you are coming here instead of somewhere where people can actually help your plight much better?

Seriously, this doesn't make any sense at all.

[su - root]

There is no way that your computer can restart but not get into safe mode. No fucking way.

You can log onto the forums, play games, and surf the net, but you can't use any anti-virus software or do anything listed to FIX the problem? And you are coming here instead of somewhere where people can actually help your plight much better?

Seriously, this doesn't make any sense at all.

Agreed, it doesn't really make a whole lot of sense. If good ol' F8 on startup and "Safe Mode with Networking" doesn't get you where you need to go, but you can login to your desktop normally and use the internet and play CS, you've got some fancy new HIV I've never bore witness to, and I own my own IT Consulting company lol.

[Vladninja]

There is no way that your computer can restart but not get into safe mode. No fucking way.

You can log onto the forums, play games, and surf the net, but you can't use any anti-virus software or do anything listed to FIX the problem? And you are coming here instead of somewhere where people can actually help your plight much better?

Seriously, this doesn't make any sense at all.

Humm maybe another ploy for attention?

LOL ok want a fix do this... go to control panel. I know you will be able to open un/install. Un/install any anti virus software that's auto popping up or "detecting a virus when you don't do anything". Another thing that helps is pull or shut off your Internet connection. Then if any program tells you "your computer is under attack from XXX XXX..." you know its full of shit.

My friend had the same type of problem and it took me all of 5 mins to fix. What really bugs me is anything that would actually cause this much chaos would not let you to go on-line... much less post in these forums.

[Scrubbleboo]

:lmao:
http://home.planet.nl/~muije000/Humour/Computer4Women.jpg

[Tragedy]

Sigh...

First (if you haven't yet)...run DISC CLEANUP, and do a defrag.

Second, go to www.ccleaner.com download the newest version of that program and run all of the cleaners on it. The cleanup, the registry fixes, everything. MAKE SURE TO DO ALL CLEANERS! Registry is very important here.

Once you have completed that...

Go here: http://www.eset.com/

and download the free trial of NOD32. It picks up viruses on our PC's at work that Norton, McAffee nor AVG pick up, and is the only anti-virus that has finally worked on our computers at work.


Anyway...I've had the same problem at work before I got all the comps NOD32. Tried to run Anti-virus...it wouldn't load or anything, and I just had to clean it up, download C-CLEANER, run all the stuff...fix/delete the registry and then it finally let me run an antivirus and get rid of the weird viruses on the computer.

Do all this and LMK how it works.

[su - root]

If she can't run AVG and can't run SpyDoctor.. not sure *any* program is going to do her any good. Otherwise I'd say start with ComboFix and go from there.

Waiting with baited breath for a report?

[Bumpkin]

There is no way that your computer can restart but not get into safe mode. No fucking way.

You can log onto the forums, play games, and surf the net, but you can't use any anti-virus software or do anything listed to FIX the problem? And you are coming here instead of somewhere where people can actually help your plight much better?

Seriously, this doesn't make any sense at all.

Just because I can't get into fucking safe mode doesnt mean I can't use the computer at all.

You're way over analyzing.

and I came HERE because there are a ton of geeks who won't charge me to help.

Understand now?

Like I said before, if you're going to be a dick about this, then fucking don't post.


Humm maybe another ploy for attention?

LOL ok want a fix do this... go to control panel. I know you will be able to open un/install. Un/install any anti virus software that's auto popping up or "detecting a virus when you don't do anything". Another thing that helps is pull or shut off your Internet connection. Then if any program tells you "your computer is under attack from XXX XXX..." you know its full of shit.

My friend had the same type of problem and it took me all of 5 mins to fix. What really bugs me is anything that would actually cause this much chaos would not let you to go on-line... much less post in these forums.

this is hardly for attention, I can assure you because this is causing me way too much stress.

I've uninstalled the "Malware Defense" program 3 times.

And even Aco can attest (he went on TeamViewer) to the fact that no antivirus will pop up.

It will install, but when I go to use it, it won't load up.

Any one of you is more than welcome to try if you'd like.

I've done everything but reformat and restore.

which it seems I'm going to have to do...but she has so many goddamn files...

[Dog Brother #1]

Just because I can't get into fucking safe mode doesnt mean I can't use the computer at all.

You're way over analyzing.

and I came HERE because there are a ton of geeks who won't charge me to help.

Understand now?

Like I said before, if you're going to be a dick about this, then fucking don't post.

If you're going to talk to people trying to help in that way, then perhaps you should fuck off, and take your computer to Best Buy. I mean, they'll charge you a $100 for doing what we're suggesting for you to do for free. Reading your replies in this thread has disgusted me, so, take an ice pick to your head for all I care.

[Christmas]

Just because I can't get into fucking safe mode doesnt mean I can't use the computer at all.

You're way over analyzing.

and I came HERE because there are a ton of geeks who won't charge me to help.

Understand now?

Like I said before, if you're going to be a dick about this, then fucking don't post.

So you can restart the computer but can't get into safe mode. Never even heard of that happening and I doubt it is possible.

There are plenty of "geeks" on forums specifically for these problems that won't charge you. Hell Dell provides free online customer support with their computers (inb4 FOOK DELL IT SUCKS)

It is hard to understand when you are providing very little for people to help you with. What happens when you restart? Does it give you a chance to go to safe mode? Do you even know how on this computer? What is the procedure when you normally enter safe mode and what does it tell you when you try to do that?

If you want people to understand your "problem" then you need to provide more details. Like, way more than what you have provided. And I am telling you people who do this daily would be a better idea and you don't have to pay for it. I doubt you even looked.

Here is the first link I got from Google: http://www.techsupportforum.com/

Plenty of free sites and people who can help. It is possible the problem you are dealing with has been solved before. You just aren't looking hard enough.

[Bumpkin]

If you're going to talk to people trying to help in that way, then perhaps you should fuck off, and take your computer to Best Buy. I mean, they'll charge you a $100 for doing what we're suggesting for you to do for free. Reading your replies in this thread has disgusted me, so, take an ice pick to your head for all I care.

Notice how I'm only replying to Christmas in this manner.

So if you can't help me, please don't spam.

As for you christmas, when I restart the computer and rapidly hit the f8 button to try to get into safemode, and it doesn't even acknowledge it, what am I supposed to do?

[Christmas]

Notice how I'm only replying to Christmas in this manner.

So if you can't help me, please don't spam.

As for you christmas, when I restart the computer and rapidly hit the f8 button to try to get into safemode, and it doesn't even acknowledge it, what am I supposed to do?

Have you tried holding the power button to where it shuts off?

Computers tend to tell you that your computer had an unexpected shut down and gives you a list of options to restart (one of them being safe mode).

And like I said, TAKE THIS INFORMATION TO A GROUP OF PROFESSIONALS WHO ARE BETTER EQUIPPED TO HELP YOU.

Not my fault you don't care to hear the information I am giving you. Just makes your life harder.

[Dog Brother #1]

Notice how I'm only replying to Christmas in this manner.

So if you can't help me, please don't spam.

As for you christmas, when I restart the computer and rapidly hit the f8 button to try to get into safemode, and it doesn't even acknowledge it, what am I supposed to do?

Yay! Autumn attention time! You're so special, and we want to drown you in adoration. We love you!

[loka]

:lmao:
http://home.planet.nl/~muije000/Humour/Computer4Women.jpg

HAHAHAHA. oh thats such a pretty iron... FOR ME TO POOP ON!

[Christmas]

Yay! Autumn attention time! You're so special, and we want to drown you in adoration. We love you!

You can state your skepticism without sounding like a condescending douche bag about it.

[Bumpkin]

Have you tried holding the power button to where it shuts off?

Computers tend to tell you that your computer had an unexpected shut down and gives you a list of options to restart (one of them being safe mode).

And like I said, TAKE THIS INFORMATION TO A GROUP OF PROFESSIONALS WHO ARE BETTER EQUIPPED TO HELP YOU.

Not my fault you don't care to hear the information I am giving you. Just makes your life harder.

what do you not understand about me not having the fucking money to go to someone professional?

Get that through your head.

If you'd like to call me and "walk" me through it, by all means, I'll give you my number.

And yes, I have tried that.

I'm not totally ignorant to computers.

[Christmas]

what do you not understand about me not having the fucking money to go to someone professional?

Get that through your head.

I gave you a site that is FREE for support. Get that through your head.

Here's another one: http://forum.avira.com/wbb/index.php?langid=1

Places you can have people deal with your issue and do it for free. Did I mention free?


There are plenty of "geeks" on forums specifically for these problems that won't charge you. Hell Dell provides free online customer support with their computers (inb4 FOOK DELL IT SUCKS)

[Bumpkin]

Will a few screen shots help you?

What the hell is wrong with doing it on this forum?

You're making this ridiculous.

http://i21.photobucket.com/albums/b258/AngelDustNaoko/four.jpg
http://i21.photobucket.com/albums/b258/AngelDustNaoko/three.jpg
http://i21.photobucket.com/albums/b258/AngelDustNaoko/two.jpg
http://i21.photobucket.com/albums/b258/AngelDustNaoko/one.jpg

Finally got it figured out!

The virus installed a registry that blocked any anti-virus from starting up.

Hence why I couldn't do anything.

So, Aco and I went on team viewer and he put a tdsskiller to my desktop to get rid of the trojan which was blocking the registry.

We then downloaded malwarebyts and did a scan and removed it all.

It's gone now! YAY!

Thanks you guys for your efforts to help.

It's much appreciated<33

[Steamer]

Good! :wtg:

Those pesky Advanced trojans are sometimes a PITA to clean up.

I've been running Comodo, Avast or Nod32 on and off, along with SpyBot and CCleaner for years now and have not had one single virus / adware besides VM testing. Firefox, Add Block +, 64 bit OS's, along with some knowlege and no stupidity of clicking on random things that arent contained in a VM have kept things nice and clean for me.

[acolyte_to_jippity]

honestly, this one was only a problem because it blocked actions it took as threats. any malware detector would pick it up and wipe it, but it came w/ a trojan that blocked any antivirus website or program from functioning. that tdsskiller toolk though, shit. doubleclick, restart and boom! first thing she saw when her comp came back to desktop was spybot bitching about avg being allowed to exist (love the fights between antivirus progs. lol)

coincidentally, i used teamviewer's fps mode to transfer the setup .exe and the .zip folders she needed over, since she couldn't get to the sites to download them.

[Bumpkin]

Good! :wtg:

Those pesky Advanced trojans are sometimes a PITA to clean up.

I've been running Comodo, Avast or Nod32 on and off, along with SpyBot and CCleaner for years now and have not had one single virus / adware besides VM testing. Firefox, Add Block +, 64 bit OS's, along with some knowlege and no stupidity of clicking on random things that arent contained in a VM have kept things nice and clean for me.

If this was my computer, I'd have all that shit.

Like my laptop, before the graphics card blew, it was clean as a whistle.

I've never encountered this before, except once. But back then my mom got Norton 360 and it cleaned everything out.

[Tragedy]

Wow...the first and only thing I told you to do to your computer was to Scan/Fix/Delete the registry. Ccleaner isn't an anti-virus program and scrambles it's location constantly and cannot be blocked by spyware/viruses. HENCE WHY I TOLD YOU TO USE IT.


What do I know though...I'm just a geek in your words.


:wall::wall::wall::wall::wall::wall::wall:

[Bumpkin]

Wow...the first and only thing I told you to do to your computer was to Scan/Fix/Delete the registry. Ccleaner isn't an anti-virus program and scrambles it's location constantly and cannot be blocked by spyware/viruses. HENCE WHY I TOLD YOU TO USE IT.


What do I know though...I'm just a geek in your words.


:wall::wall::wall::wall::wall::wall::wall:

I don't know how to scan/delete/ fix anything with the registry!

I'm sorry!

And I couldn't download the Ccleaner for some reason...

[Andrew_Pavlik]

-nvm- you fixed it.

[loka]

Yay! Autumn attention time! You're so special, and we want to drown you in adoration. We love you!

http://i8.photobucket.com/albums/a12/Sephiroth_16/Funny%20Stuff/YourAwesome.jpg

[-=NYS=- C.O.]

Thread solved. Closing.