dam holy-shit if it was me.. i would give each of them like a 30 hour ban each time i see them... ah yes and banning a clan... will just aggravate them to all buy new steam accounts with a new clan tag... I'm telling u giving them instant numerous hours or permanent ban is best... constant assholes are much worser then hackers in my opinion.. because hackers eventually gets V.A.C banned.. while assholes, as of 2001, are not detectable by V.A.C. maybe one day Gabe will make a new V.A.C. that will detect such assholes.. maybe in counter strike source II