Can you add a section to the TOS explaining in clear detail the concept of head admins and list them by name. I do not think the newer players (even if they are regs) understand what/who the head admins are and why what they say overrules regular admins.

Maybe list who they are, what it is that makes them head admins, and the powers they have that regular admins don't. (Make a decision on something such as the KKK tag until you address it)

I feel the whole controversy between rico and demon would have been avoided if demon understood who C.O. was and why his decision was important...