I get this problem a lot. A lot of people say "can you ban so and so they broke my cade" My response: I am sorry but I didn't see it happen so I can not do anything about it. I then auto observe them for the next 2 rounds and they do nothing wrong so I can't ban them. People need to learn how to record demo's. I am sorry but that is the best advice I can give you. BTW I used to play everyday but For 5 weeks I have been in school so I can only assume this is going to get worse with Inthebutt not being there anymore, as well as holy.