Well, think about it this way:
ZER0 pretty much accepts anyone as an admin as long as he gets his $11. Which means a new guy that just joined the whole ZM gameplay can be an admin. It could be tommy. I mean, the day I've found out that Tommy is the recent addition to the admin community, I immediately thought, "Who the hell is he? I've never seen him before in my life".
So he may be completely new to the thing and is just an utter noob zombie player who doesn't really know the rules. It just comes with experience...but I did thought he was too new to already have admin...I mean he should have played a couple days just so he can get a general feel of the rules of the server.
All he needs is guidance if he is willing to be guided.