Early yesterday I purchased a reserved slot because I love playing on IBIS servers. Anyway, when I try to connect to the Zombie Mod server, it kicks me and says that I don't have a reserved slot. I tried for about 30 minutes to connect before I was able to get on the server.

I know that I put in my correct Steam ID when I created my account, and I also know that the Paypal payment was successful. Some players on the server said that I should have received a conformation e-mail from IBIS as well, which I have not. I want to know what's going on, and if there is also a way to confirm that I do have a reserved slot.