Unban request
Continued from the thread below which is closed right now.
I talked with the steam guys directly for a couple days, they investigated the issue, and here is the result they came up with.
"Thank you for contacting Steam Support. Our records indicate that your Steam account is *not* VAC banned. However server administrators may ban you from a particular server - we cannot prevent this. Server operators have control over who they allow to play in their servers. You will not be banned by the VAC system unless your account is used to cheat."
"As this is a problem with an individual server, it points to either a server or client misconfiguration or network/Internet connection problem. Steam Support is unable to provide assistance with problems restricted to an individual server"
They strongly insist that I was not VAC banned and that this is IBIS's fault. Whatever should be fixed is with IBIS server not Steam. At least, that's the result of the investigation for the last 5 days or so.
Now, I know I was told I am not on your zombie server banlist. And I know that I am not on VAC banlist neither. However, the developers still insist that it is IBIS's problem. Which seems to make sense considering the details I had posted earlier. If I may add one more detail, I can access all the other VAC servers including GG, which gives more weight to their investigation result.
So, let me know what the problem is and when it is going to be fixed.
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Originally Posted by hallwagner
