SoftLayer Engineers will be conducting maintenance on the aggregate switches on the WDC01 network. During this maintenance window, Engineers will be upgrading the firmware on these devices to increase security and stability.
The following services will be impacted during this maintenance:
- Public network connectivity for the WDC01 facility
- Public / Private connectivity to other SoftLayer facilities from the WDC01 facility
While this window is scheduled for 5 hours, actual down time will vary by customer. Individual upgrades and reboots are expected to take less than 10 minutes per affected device, but customers can expect loss of network connectivity during those 10 minute intervals for the front end and/or back end networks.