Don't be a dick.
She's brought up some valid points, and all she is asking for is if there is a way to fix any of the problems she's mentioned. There's absolutely no reason to allude back to prior events in an attempt to low-blow her. What I think is really interesting though, is that her post warranted no response from you unless one of the points she brought up, if fixed, would completely ruin your style of gameplay. This means that you're either a rank whore, a glitcher, or a ghoster.