1) you gotta do what you must to keep the servers running properly. if that means babysitting, then so be it. i don't think i've been able to play a full map of beachstrike without sitting out more than half of the rounds watching the glass cage for cadebreaks. if your upset about being forced to admin and not play, then either admin isn't for you, or you should take the tag off and play as a normal person for that map.
2) let them bitch. if they start spamming, mute/gag them. sometimes people need to just accept hings they might not like very much