then he most likely didn't play the first 2, or know about what was actually promised.
if a game developer gets you to spend around 30 hours per game, where you build hardcore relationships with the in game characters and are always making massive decisions that impact everything... well.. when you're told all the shit we were supposed 2 get with the ending that didn't happen... well.. like I said... unless you didn't play the first 2, or know about what the ending was actually supposed 2 be, I find not being upset with it damn near impossible.
it's like someone offering you a bar of gold and giving you a copper coin.
if you judge the ending just on it's own merit.. .well.. meh it's ok... I gues... even though it's still incredibly bland and no matter what decision you make the exact same clips play lol... but if you look at the simple fact they promised us so much shit and didn't do any of it... well... fail.
literally the entire game community that support mas effect and loves it went fucking ape shit over the ending.. hence why they re-released it and admitted they fucked up.