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Thread: Complaint & DEMO Tutorial

  1. #1
    Join Date
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    East Coast (and that's all I'm tellin' xD)
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    Default Complaint & DEMO Tutorial

    With all the fail posts arising in Bans, Admin Abuse, PERMA Bans, and various complaint sections, I feel it's important to give a brief tutorial on how to properly submit complaints.

    1) Identifying where to Post

    Before you even begin writing a thread, you need to identify what's your purpose (going back to English 101 -,-). Example: If you believe a player is hacking, this is a PERMANENT Ban offence on IBIS servers and should be posted in the PERMA Ban section (Read THIS and post HERE). If you believe and admin is abusing his powers, it goes in the ADMIN Abuse section (Read THIS and post HERE). If you believe a player should be banned for a certain amount of time, post in the BAN section (Read THIS and post HERE). And lastly, if you are trying to get unbanned, post in the UNBAN Me section (Read THIS and post HERE). Once you identify the purpose, use that to identify WHERE you should be posting...

    NEVER should you post threads complaining about other players in ANY OTHER SECTIONS (We will simply not care, potentially lawl you, and tell you to re-post in appropriate section).

    2) Following the appropriate Format

    Now that we know WHERE to post, let's talk about HOW to post. With all the sections mentioned above, I have hyper-linked not only WHERE (the HERE's) but HOW (the THIS's). You should be essentially COPYING AND PASTING the items in the "THIS" hyper-links and putting them in your thread. They were written up for convenience, let's use them shall we . Simply edit the areas to fit the situation (ex: Map section you put the map name, date you put the date... not rocket science...). Once this is done, ULA (Upper Level Admins) now have something to process. The only thing left now is to include some PROOF .

    3) Identifying your REASON

    All IBIS servers have rules. If a player breaks these rules, it's our job to reprimand that player. If a player DOES NOT break one of these rules, we do not reprimand that player.

    Using the rules sections will give you CAUSE for posting a thread. All you need to do, is tell us what they did (No need for long boring rants that no one cares about anyway, just give us the rules they violated...). Example, if an admin abuses their powers, it must coincide with the Terms of Service (TOS) admins must abide by. An admin slaying you for cading a crouch spot is not against his rights, while an admin banning you for a month from cading a crouch spot (assuming it's a first offence) IS abuse because the admin violated "Use admin privileges sparingly and appropriately." of the TOS.

    These are links to various Rules for our Servers:

    Admin Terms of Service: http://www.ibisgaming.com/forums/showthread.php/6-Tos
    Rules (General): http://www.ibisgaming.com/forums/sho...rver-Rules-1.7
    Z-Mod Rules: http://www.ibisgaming.com/forums/sho...-Zm-Rules-v2.4
    WCS Rules: http://www.ibisgaming.com/forums/sho...2240-WCS-Rules
    Forum Rules: http://www.ibisgaming.com/forums/sho...rum-Rules-v1.2

    4) Obtaining Proof

    "I don't hack", "He kicked me" and "He Hacks!" are excuses I've seen posted, and THEY DO NOT WORK! In fact, if you post this, I (nor most anyone else) will even care let alone try to help you. PROOF, PROOF, PROOF!!! Some sections (depending on severity of the complaint) will allow for things like screenshots, but EVERY SECTION LOVES TO SEE DEMOS!

    "But I don't know how to make/get/find demos!?" Well let's see if we can make this super duper easy for you then. The following steps instruct you on how to procure sourceTV (a.k.a. The all-seeing IBIS God) demos:

    1) Go to the SourceTV Demo Links (Thread is HERE) and find the server you were on (Zmod, WCS, etc.)
    2) Select the appropriate server, and find the Demo (Use the times, map names, and dates to find which one you want).
    3) DOWNLOAD the demo (click on it...) NOTE: Only download the demo AFTER the map is over (otherwise it is corrupted)
    4) FIND the demo (put it on desktop or somewhere you can upload easily)
    5) ATTACH the demo (scroll down past the reply box to "Manage Attachments", in the pop-up screen go to upper right corner for "Add Files", click "Select Files", find your file, hit "Open", when it finishes downloading, select "Inline" to insert it in your reply box).
    6) CONGRATS! You just uploaded some Proof

    But we're not done just yet... Because SourceTV demos record AN ENTIRE MAP, ULA don't want to watch the whole thing (who does?). You need to give us "Ticks" when the abuse/hacks/wrong-doing is occuring.

    5) Getting "Ticks" from your Demo

    Ticks, are the time increments in demos. They specify when something happens (pretty simple right?). As you probably just played the map, you can probably take a guess that the wrong-doing occurred (at least more so than a third party). This may be somewhere at 2/3, 1/4, even 6m36sec into the 26m52sec map durations (approximately 24.56%) from the start of the map. The following steps show you how to upload, watch, and designate exactly when the complaint happens:

    1) LOCATE your demo (hopefully still on the Desktop if you're where we left off).
    2) MOVE the demo to your cstrike folder (To do this, go to "My Computer" > "Local Drive" > "Program Files" > "Steam" > "steamapps" > *username* Ex: "Chef C Green" > "counter-strike source" > "cstrike")
    3) Once the demo is placed in that folder, Start Up CS:S
    4) Step_4.png
    When on the home screen, go to console ("~" button or go to "Options" > "Advanced..." > "Enable developer console")
    5) Step_5.png
    Type "demoui" into console and press enter, you should get a pop-up that says "Demo Playback"
    6) Step_6.png
    Go to "Load" and in your cstrike folder, select the demo you want to load
    7) Step_7.png
    Watch the demo. This is where you go through (go to the tick/ approximately where the incident happens) and write down the tick or tick interval. Please refer to the below image:

    - Green Circle: This is your point of view, click the down arrow and select "First Person" to get that perspective
    - Blue Circle: Using the right and left arrows, scroll through the players to find who you want to record
    - Red Circle: This is your tick counter, it shows what tick you're on, as well as how many total ticks are in the demo. You can also use the "GoTo" button to go to a certain tick (ex: If I knew the incident was approximately halfway through the map, i'd put in 1/2 the total ticks to bypass watching the entire demo).
    8) In your post, write the tick marks, and what we should be looking for at that point (ex: Tick 10,000: Admin kicks player w/o cause).

    I hope you are able to take away something from this thread, and remember, we can only help you as much as you help us
    Last edited by Chef C Green; 09-30-2012 at 07:20 PM.
    Artist's Representation - "Finding life on the go board"

  2. Default

    Nice! This deserves a sticky.
    Make all your last demands for I will forsake you and I'll meet your eyes for the very first time, for the very last.

    maynard <ibis>: they are awkward and last 2 damn long. I prefer thinner smaller ones

  3. #3

    Default

    Quote Originally Posted by Steamer View Post
    Nice! This deserves a sticky.
    meh its all the info from zeros threads mashed into one thread that's even harder to understand. Redundancy is never a solution
    Personal reform

  4. Default

    This is good. Yeah zero has posts about this, but this is far more detailed and is a good go to for those admins that are too lazy to view the seperate threads we provide.

    If you were a beautiful sound in the echos all around, I'd be your harmony.

  5. Default

    +1



  6. #6

    Default

    Quote Originally Posted by XX0wnsXY View Post
    This is good. Yeah zero has posts about this, but this is far more detailed and is a good go to for those admins that are too lazy to view the seperate threads we provide.
    Those separate threads are forced onto your screen when you go to there respective sub forum =/

    Zero is a smart man and eliminated all means for excuse from "Lazy admins"

    I respect the time im sure it took to make this thread though chef, ill approve it i guess!
    Personal reform

  7. Default

    Quote Originally Posted by DJ_MikeyRevile View Post
    Those separate threads are forced onto your screen when you go to there respective sub forum =/

    Zero is a smart man and eliminated all means for excuse from "Lazy admins"

    I respect the time im sure it took to make this thread though chef, ill approve it i guess!

    Yeah I know...doesn't mean they read them though. They probably won't read this either. Short of a mentoring system (where new admins have to be mentored by ula or something) there will be no solution to admins not doing their jobs.

    If you were a beautiful sound in the echos all around, I'd be your harmony.

  8. #8
    Join Date
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    Location
    East Coast (and that's all I'm tellin' xD)
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    Default

    Quote Originally Posted by DJ_MikeyRevile View Post
    Those separate threads are forced onto your screen when you go to there respective sub forum =/
    I truly appreciate all of Zero's various threads, but the downside is that the threads you're "forced" to read only appear the first time you try to post there. Needless to say, people in a hurry to post a rant about some player may forego the read and just go straight to the posting (thus giving us our fail posts we see, despite current settings).

    My goal is just to make a MASS thread detailing how to post ANY complaint. Players can skip through the nitty gritty stuff if they already know it (ex: how to download demos, how to identify rules being broken, etc), but this is (IMO) a sound tutorial for the generic complaint.

    Also, the bit about VIEWING demos and finding your tick marks is something I believe players should be doing if they use SourceTV demos for proof (which is always preferred it seems due to the "spectator glitch"). None of us want to look through an entire map, and having players include facts like "It's between ticks 10,000 and 20,000" or "It's somewhere after the first half of the map" will significantly increase how fast we can post a verdict (and makes our lives easier as we don't know where the infraction could be).

    Thanks for the replies everyone = )
    Artist's Representation - "Finding life on the go board"

  9. Default

    Stickied

  10. Default

    good summary.
    and yes, although all this is a mashed up version of all the individual threads, it does not go in contradictory with the other threads. So it never hurts to have another list of rules and "how-to"s for those morons who ignore the redirects and still post shitty posts...
    +1

    this is more oriented for regulars tho, if only ADMINS are forced to read similar shit about not banning hackers for one day and sorts (right, Mr Loco Fucking Fox?)
    Started from bottom. Now we here. <IBIS>


    Quote Originally Posted by ZERO View Post
    Trying to hack in IBIS is like trying to kill someone in a police station, not the best idea...

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