johnny depp its 100% right in the case.
was it a perm ban? i kinda skimmed through it after the 1st 2 posts.
virtus' story seems a bit more credible. theres a lot of asshole who come on and pull the "wow, ur so cewl, u pay for admin" shit.
note* no one other then zero can unban a player, unless zero gives CLEAR and DIRECT orders to have him unbanned.
in any case, yoiu should have muted him first. not sure how to handle the situation if the literaly request a ban. i guess you ban them lol. not perm though. 5 mins tops.