Call your ISP/TV provider today

[jwtemp]

I'm sure most of you already know this but I thought I'd share for those of you who aren't aware.

If you aren't currently under a contract or getting a special discounted rate with your ISP/cable TV provider, call them and tell them your bill is too high and you want it lowered. I was paying full price for our TV/Internet services for about five months, an absurd price I don't even want to mention, so I called today and they're now discounting my bill by just over 30% each month. Apparently the competition in this space is hot and getting hotter and they really want to retain customers these days.

Worst case scenario is you get a 'no discounts are available' from the rep - at which point I recommend switching providers, even though it's a massive hassle. I recommend calling for the discount at the least though if you think you're paying too much.

[brett friggin favre]

fuck you, i was hoping gimp bot was back!

WE WANT GIMP BOT! WE WANT GIMP BOT!

[Carmichal]

fuck you, i was hoping gimp bot was back!

WE WANT GIMP BOT! WE WANT GIMP BOT!

You should be gimp bot.

[jwtemp]

I am removed from what it is you are referring. Enlighten me. Ass fuck restaurants!

[Assassin]

I am removed from what it is you are referring. Enlighten me. Ass fuck restaurants!
Better...also you're a douchebag. I work for Time Warner and we have people calling in everyday asking the same fucking thing and we can't do anything for them. So then you guys yell at us...we still can't do anything and then get bitched at for "allowing" a customer to leave and it dings us on our Q/A's. Bottom line if you sign up for a promotion ....say 29.99 for 6 months and then it goes to reg price and you bitch about it? You're retarded and please stop fucking with other peoples incomes and jobs...economy is hard enough as it is.

[Carmichal]

Better...also you're a douchebag. I work for Time Warner and we have people calling in everyday asking the same fucking thing and we can't do anything for them. So then you guys yell at us...we still can't do anything and then get bitched at for "allowing" a customer to leave and it dings us on our Q/A's. Bottom line if you sign up for a promotion ....say 29.99 for 6 months and then it goes to reg price and you bitch about it? You're retarded and please stop fucking with other peoples incomes and jobs...economy is hard enough as it is.

My ex works at twc. He's a low life.

[Sin]

I'm sure this only works for any ISP that isn't Verizon FIOS.

They got this internet shit on lock.

[jwtemp]

Whoa Assassin, I'm sorry if this personally affects you, but that's no reason to go off on me. Calling me a douchebag for wanting to save money is uh, well, a fucking douchebag move.

As for you being unable to give your customers discounts - how is that my problem? Or my responsibility? I'm sorry your company sucks and wants to fuck its customers right up the ass. It's what will eventually drive your company out of business. That's business, and blaming the consumer for being savvy while your company is shitty is, again, douchey and quite frankly, ridiculous.

You're right, I was getting a promotional rate that expired. However, if I can call my provider and get a discount of 30% or go to their/your competitor to get a discount of 50%, that's my prerogative and I'm sure as shit going to do it. Again, that's business baby, and if your job at TWC sucks so bad because of 'douchebags' like me, who want to maximize their monthly income by paring bills down where they can, well, find another fucking job?


I'm sure this only works for any ISP that isn't Verizon FIOS.

They got this internet shit on lock.

I would pay any price they asked for FiOS. 100Mbps up/down for an affordable price?! Fucking SIGN ME UP. I'll likely never see it in Atlanta. :*(

P.S. - Any of you want to tell me what a gimp bot is? Or are we talking about JennieO again?

[Carmichal]

I can't find any proof of gimp bot. what if it's all a lie. OMG NOOOOOOOOOO!!

[acolyte_to_jippity]

Whoa Assassin, I'm sorry if this personally affects you, but that's no reason to go off on me. Calling me a douchebag for wanting to save money is uh, well, a fucking douchebag move.

As for you being unable to give your customers discounts - how is that my problem? Or my responsibility? I'm sorry your company sucks and wants to fuck its customers right up the ass. It's what will eventually drive your company out of business. That's business, and blaming the consumer for being savvy while your company is shitty is, again, douchey and quite frankly, ridiculous.

You're right, I was getting a promotional rate that expired. However, if I can call my provider and get a discount of 30% or go to their/your competitor to get a discount of 50%, that's my prerogative and I'm sure as shit going to do it. Again, that's business baby, and if your job at TWC sucks so bad because of 'douchebags' like me, who want to maximize their monthly income by paring bills down where they can, well, find another fucking job?



I would pay any price they asked for FiOS. 100Mbps up/down for an affordable price?! Fucking SIGN ME UP. I'll likely never see it in Atlanta. :*(

P.S. - Any of you want to tell me what a gimp bot is? Or are we talking about JennieO again?

why should you get special treatment? seriously. there is a listed price that you sign up for. either accept and pay it, or go fuck yourself. it's not his company "fucking its customers right up the ass". it's his company not wanting to give discounts when they are not earned. it's not a customer being savvy, it's a customer being a whiney bitch and bringing hardship onto people trying to do their job.

[jwtemp]

why should you get special treatment? seriously. there is a listed price that you sign up for. either accept and pay it, or go fuck yourself. it's not his company "fucking its customers right up the ass". it's his company not wanting to give discounts when they are not earned. it's not a customer being savvy, it's a customer being a whiney bitch and bringing hardship onto people trying to do their job.

Wow, alright, let's break this down real quick.

Consumer X has $100 to spend each month on cable. He sees that company A offers cable for $30 a month for a year, company B offers it for $40 a month for a year and company C, his current provider, is charging him his full allotted amount, $100 per month.

He calls his current provider to tell him he is being overcharged, as his provider's competitors offer him a much better price to switch. His company tells him 'the price is the price, we will not lower it.'

By your line of reasoning, and Assassin's by extension, the consumer should suck it up, stop complaining and continue overpaying by $60-70 a month because his company says that's the price.

Do I even need to explain to either of you why that's some of the stupidest logic and reasoning I've ever heard of in my life? You keep getting fucked by greedy MNCs and don't 'rock the economic boat' if you want to. I'll continue to maximize how far my money goes and get the best value per dollar that I can. The price is never the price. The market drives the price. And in this case, the market drove the price of my Internet/television bill down 30% because, quite frankly, the price was too fucking high. Calling me the douchebag and the poor, multibillion dollar company the victim in this situation is flat out absurd.

Get yours. No one's going to give it to you.

[Sin]

Get yours. No one's going to give it to you.

Thas what it is son! Defending a company's rates, when they control the market (without competition) in your area is one thing, but defending them when their rates are astronomically different compared to another company in the same competing field is sheepish. Acolyte you sounded like an Apple consumer in your latest post.

js

[jwtemp]

So much for being helpful on this forum. Fuuuuuuuuuuuuuuuuuuck me. LOL

Still want to know what a gimp bot is though.

[Sin]

The same applies for cell phone contracts. Threaten to go to a different provider and they suck your dick to keep you as a customer.

THE CUSTOMER IS ALWAYS RIGHT FAGGOTS!

Please customer, keep making money off of them.
Disappoint customer because the bigwigs want to buy another yacht, then you lose them completely.

[ZERO]

I would pay any price they asked for FiOS. 100Mbps up/down for an affordable price?! Fucking SIGN ME UP. I'll likely never see it in Atlanta. :*(

Used to think that but then: http://torrentfreak.com/verizons-six-strikes-anti-piracy-measures-unveiled-130111/

However, I think all the major providers are doing this so basically no one gets internet anywyas.

[jwtemp]

Ack. Luckily I'm an IT guy, so my ISP finding out what I'm torrenting is pretty unlikely. Still, this is a terrible, terrible policy for our network overlords to adopt. :(

[acolyte_to_jippity]

Acolyte you sounded like an Apple consumer in your latest post.



what i'm saying is that you, as a consumer, shouldn't feel entitled to special treatment. if you find a better place, by all means switch. i encourage it. but to call and get pissy when the person on the other end can't give you a lower price is fucking retarded.

[ZERO]

Ack. Luckily I'm an IT guy, so my ISP finding out what I'm torrenting is pretty unlikely. Still, this is a terrible, terrible policy for our network overlords to adopt. :(

Actually the way it works is if your IP gets accused of torrenting. No actual evidence is needed. Also ips are submitted by a 3rd party. So for example you can spoof some ips on bittorrent, have them detected and have those peoples internet shutoff.

OR more likely they will just claim anyone that transfers a lot of data is accused and use that to shut you down. You need to prove your innocence by paying them money for them to then review their own charge and determine for themselves if their claim against you is valid.

[Assassin]

why should you get special treatment? seriously. there is a listed price that you sign up for. either accept and pay it, or go fuck yourself. it's not his company "fucking its customers right up the ass". it's his company not wanting to give discounts when they are not earned. it's not a customer being savvy, it's a customer being a whiney bitch and bringing hardship onto people trying to do their job.
This. In so many ways this. You knew what the fuck you were signing up for you and you bitched out. If you can't fucking afford something that isn't a necessity then fucking don't get it. Grow the fuck up.

[ZERO]

With regard to that I can say that at least the people that I know that do this actually do switch if they can not get a deal. They will keep using a service as long as they keep giving them deals, as soon as the provider refuses to give the same price they really will switch to someone who will.

[jwtemp]

I never said I felt entitled to special treatment, nor did I plan on complaining to the rep I spoke to beyond 'I'd like to cancel my service' if they didn't give me a reasonable answer or a price I was comfortable with. I'm a reasonable person. Why would I give the poor person on the phone, who has no control over company policy or the handling of my phone call, a hard time? I agree, that's just plain idiotic and anyone who does it is wasting breath and ruining someone's day for no reason.

From your response, you seemed to be siding with Assassin, stating that as a consumer, I have an obligation to pay a specific price for a product and that the company can set the price at whatever they want and I have no room for complaint or recourse. I don't have an obligation to pay anymore than I agree to and we all certainly have reason to complain because we get ripped off on a daily basis in more ways than we're even aware of as American consumers.

I'm sure you know all of this, and arguing anything to the contrary is just a waste of time imo. Consider it a miscommunication. :icon_mrgreen:


With regard to that I can say that at least the people that I know that do this actually do switch if they can not get a deal. They will keep using a service as long as they keep giving them deals, as soon as the provider refuses to give the same price they really will switch to someone who will.

Me to a T ZERO. Had they not agreed to a discount, I'd be switching today.

[ZERO]

Correct, I think they are confusing this with when people want to break contract if they do not get a better deal. That is a different case b/c you did agree to a time based contract which tied you in at a set price that you agreed to in advance.

[jwtemp]

This. In so many ways this. You knew what the fuck you were signing up for you and you bitched out. If you can't fucking afford something that isn't a necessity then fucking don't get it. Grow the fuck up.

You didn't even respond to a single thing I typed, and I need to grow the fuck up? Please. I've done nothing more than protect myself as a consumer and you're complaining because other people bitch you out on a daily basis (people who I might mention, aren't even fucking ME, asshole). Stop projecting your job miseries onto others and either a) suck it up and accept your job's responsibilities or b) get a new fucking job (for the second fucking time).

Your response is lawl worthy. I'm not even sure why I'm wasting time responding to it quite honestly.


Correct, I think they are confusing this with when people want to break contract if they do not get a better deal. That is a different case b/c you did agree to a time based contract which tied you in at a set price that you agreed to in advance.

Perhaps they are. I thought I made my explanation pretty clear though, and I've also tried to explain myself through further posts. Most went ignored/mostly unread, it seems. Oh well, at least it was entertaining as the last of the work day dwindles down. :)

The point of this thread was to help folks out, not start a debate on pricing, consumer responsibility and the United States economy.

[brett friggin favre]

gimp bot was a bot who would take chunks of random posts, then post pictures of people in gimp suits and other full body costumes. like this:



age his vehicle caused.

It will be easier to go after the individual driver than the company in this case, as the company can afford to waste more of your time in court. Best bet would be to go after this guy civilly, as you don't need as much evidence and proof as you do for criminal court. There's a chance that his company could settle with you before it even goes to court.

Your best bet is to sit down with your lawyer and hash out your plan of attack. It's hard to tell you exactly what to do as I don't know what kind of company this is but your lawyer will, and he'll be able to tell you where it's best to focus yo

http://images.esellerpro.com/2152/I/409/15/FN-8804_1000.jpg

[SCRIBBLE]

I thought I made my explanation pretty clear though.

Crystal.

Do not stress trying to explain it to them. For some reason or another, assassin seems to be taking this personally as opposed to something that could easily be discussed without insults or personal attacks. Customers who break contract or ask for these discounts are part of the business and if you are getting negative marks against your employee record because you can not retain clientele then it is up to you to learn how to better succeed within your field or change jobs. Neither are easy, but those are a few of the choices you have. Another choice you have is to get aggravated and angry with the customer base who are keeping your company alive when they are being charged out the asshole for sub par products/services. For some customers, the continued discount past promotional periods make the difference between affording the service at all and not having service. Which would make more sense for the telecom provider, to lose 30% of a customer's subscription or 100%?

Aco, if "accept it or go fuck yourself" is your reasoning, then I have a brand new car at sticker price to sell you.

Intelligent consumerism involves getting the best product at the best price and jwtemp is only throwing out some decent advice in that regard. If the telecom company has a system in place to provide customers with discounts past the promotional periods then it is to satisfy and keep clientele that ask for the discounts.

edit: I do understand that irrational shit heads call and give customer service reps a hard time for no reason. Clearly, these are not the customers being discussed.

[acolyte_to_jippity]

edit: I do understand that irrational shit heads call and give customer service reps a hard time for no reason. Clearly, these are not the customers being discussed.

then i apologize. that is what it seemed to be coming off as, considering how temp didn't say anything about fair prices. it seemed that he was saying to demand a lower price, then leave if they failed to comply. temp, i am sorry.

[jwtemp]

@SCRIBBLE - Totally concur. Thanks.

@brett - That is one of the creepiest things I've ever seen. Who has the time to a) come up with that concept and b) write the bot???

@aco - No worries mang. :D