What did you buy?

[Steamer]

This has only worked with an early upgrade with me (4 months off contract for using some points and cash to get a rep their bonus on a review day by purchasing an accessory package at a reasonable deal). Verizon is cutthroat, they give no shits(9 year customer paid on time, early, or multiple month deposits). After they stopped early upgrades, contracts (minus shit deals for grandaddy planned customers[me]) there isn't much better reasons to leave besides service. They wouldn't lower my bill 5 bucks after threatening to leave for prepaid or another service. I'm on the cheapest loyalty plan they have for a 4G smartphone and they won't budge. They won't take my reward points for a cheaper phone contract or shit(verizon rewards are a joke). It's time for me to leave. There is 0 incentive for loyal post paid customers with Verizon. Hell, you can even go prepaid Verizon for 5 bucks cheaper and get a bit more data with promotions. After a lengthy 30 min+ convo with a few reps, they give 0 fucks.

[JoeniiChan]

This has only worked with an early upgrade with me (4 months off contract for using some points and cash to get a rep their bonus on a review day by purchasing an accessory package at a reasonable deal). Verizon is cutthroat, they give no shits(9 year customer paid on time, early, or multiple month deposits). After they stopped early upgrades, contracts (minus shit deals for grandaddy planned customers[me]) there isn't much better reasons to leave besides service. They wouldn't lower my bill 5 bucks after threatening to leave for prepaid or another service. I'm on the cheapest loyalty plan they have for a 4G smartphone and they won't budge. They won't take my reward points for a cheaper phone contract or shit(verizon rewards are a joke). It's time for me to leave. There is 0 incentive for loyal post paid customers with Verizon. Hell, you can even go prepaid Verizon for 5 bucks cheaper and get a bit more data with promotions. After a lengthy 30 min+ convo with a few reps, they give 0 fucks.

Did you try seeing if you have any promotional offers?

I know a while back they offered me $300 off any phone's retail price but I had to add an extra year on my contract.