Problem was that without having a record of you typing status in console to get the player ID/steam id we have no way to identify the exact player.

In CS:S this is something that is recorded automatically and tied to server side demos so that it is very easy for us to ID the persons account and then take action. However, in NS2 due to the lack of server side demos we are reliant on the players to provide not only video but also the console output showing the steam account that the offending player was using.

It just really sucks