Yes, we ban hackers for 1 month, and then request that it be upgraded to perma. You made a thread and i commend your effort, however you have missed some things..
As mikey said..you should ban for 1 mo. Then, go to http://www.ibisgaming.com/forums/sho...here-Do-I-post that thread and click links to demos. Find your server, then find your demo....download it and then reupload it to your ban request....also, providing tick marks to start is extremely helpful.
If youre going to use your own demo, you must open your console while recording and type sb_status. Hope this was helpful.