Kicking people from the server who legitimately have low ping is at best ignorant and at worse borderline retarded. Here is the sequence of steps admins should take when dealing with this "issue":

  1. Press Tab during gameplay and observe player pings.
  2. If a player with a <10ms ping is spotted, observe the player for lag, and listen for other player complaints about this individual lagging.
  3. If lag is present, ask the player to fix their rates; kick them if they do not comply, ban them for one hour if they do not comply and continue to rejoin the server after being kicked. If lag is not present, leave the player alone.


It seems like some of our admins don't mind skipping step 2, blindly following the rules instead of interpreting them and applying common sense.